Assistant Manager
EXL · Kochi, Kerala · Full-time
• Understanding of Insurance Finance and Accounting
• Working knowledge of Cash Application, Collections & accounts receivables
• Identify trends and areas of improvement in delinquent portfolios and recommend strategies.
• Mailbox management and handling enquiries of customers
• Should be able to work on strict deadlines to manage client expectations.
• Daily work allocation and first pass accuracy of process worked for quality assurance
• Prepare and share weekly reports/ update, manage escalation, prepare RCA and its documentation
• Help managers in building strong cross training framework along with managing updates of process changes in SOP’s
• Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency
• Understanding of Insurance Finance and Accounting
• Working knowledge of Cash Application, Collections & accounts receivables
• Identify trends and areas of improvement in delinquent portfolios and recommend strategies.
• Mailbox management and handling enquiries of customers
• Should be able to work on strict deadlines to manage client expectations.
• Daily work allocation and first pass accuracy of process worked for quality assurance
• Prepare and share weekly reports/ update, manage escalation, prepare RCA and its documentation
• Help managers in building strong cross training framework along with managing updates of process changes in SOP’s
• Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency
• Qualifications: B. Com pass or B. Com Hons /M.com graduate/Any Finance Graduate