WorkboxIn

Assistant Manager

EXL · Pune, Maharashtra · Full-time

Shift Coverage: 06:00 AM – 03:00 PM or 03:00 PM – 12:00 AM Experience: 3-5 years Location: Pune (Hybrid) Preferrable or All EXL Location Roles & Responsibilities • Develop, maintain, and modify Terraform code for AWS infrastructure and services. • Build and support CI/CD pipelines using Jenkins and AWS CodePipeline. • Manage application and infrastructure deployments across environments. • Provide L2 production support, including monitoring, incident management, troubleshooting, and root cause analysis. • Resolve production issues and make required code changes in supporting services. • Monitor application and infrastructure health using CloudWatch, Dynatrace, and Splunk. • Support the hybrid deployment model where applications run on AWS while execution remains on the Mastercard side. • Provide support during the assigned shift to cover Vancouver and US business hours. Must-Have Skills • Strong hands-on experience with DevOps and CI/CD tools, including Terraform, Jenkins, and AWS CodePipeline, with the ability to create and modify infrastructure code. • Hands-on experience with AWS services, including Amazon API Gateway, Amazon EKS, Amazon RDS, Amazon EC2, Amazon ElastiCache, Amazon OpenSearch Service, Amazon S3, and Amazon VPC. • Experience with Amazon CloudWatch, Dynatrace, and Splunk for monitoring and observability. • Experience in production monitoring, deployment support, incident management, troubleshooting, and root cause analysis. • Develop, maintain, and modify Terraform code for AWS infrastructure and services. • Build and support CI/CD pipelines using Jenkins and AWS CodePipeline. • Manage application and infrastructure deployments across environments. • Provide L2 production support, including monitoring, incident management, troubleshooting, and root cause analysis. • Resolve production issues and make required code changes in supporting services. • Monitor application and infrastructure health using CloudWatch, Dynatrace, and Splunk. • Support the hybrid deployment model where applications run on AWS while execution remains on the Mastercard side. • Provide support during the assigned shift to cover Vancouver and US business hours. Graduate in Computer Science, Data Science, or related field. 3-5 years of experience in data engineering or related field.