Senior Manager

• Ensure it is kept up to date and relevant. • Chase people (Onshore and Offshore) who are not filling it in before the daily meeting. • Use it to drive topics for discussion in the daily call. • Look for opportunities for continuous improvement. • Manage Jira Board. • Manage#fpa_change_management Slack channel. • Ensure tickets are assigned to the right people. • Chase progress on open items. • Ensure Jira tickets are kept up to date. • Present current progress and blockers at least weekly to the FP&A team meeting or in a separate session. • Ensure there is bigger-picture thinking so that changes do not contradict each other and are appropriately prioritized. • Centrally coordinate changes that impact multiple teams or applications. • Plan changes while understanding dependencies • Perform UAT unless otherwise agreed. • Should not test own development work. • Ensure testing is appropriate and provides sufficient assurance. • All changes must be tested before release/rollout. • Evidence of testing must be recorded in Jira. • During ticket creation/allocation, agree on appropriate reviewers and approvers. • Ensure changes receive approval before implementation. • Approval evidence must be recorded in Jira • Ensure it is kept up to date and relevant. • Chase people (EXL and Convex) who are not filling it in before the daily meeting. • Use it to drive topics for discussion in the daily call. • Look for opportunities for continuous improvement.