Transformation Solution Consultant
EXL · Noida, Uttar Pradesh · Full-time
Business Analytics and Delivery Skills
• Requirement gathering, stakeholder management, and structured problem solving
• Data analysis, visualization, and exposure to AI-enabled tools (Power BI, Tableau, Excel)
• Define data needs, perform data preparation, and support AI-driven reporting
• Process analysis, documentation, and identification of improvement opportunities
• Executive-ready presentation and structured storytelling skills
• Understanding of governance, coordination, and delivery tracking
• Translate data and process insights into clear, actionable outcomes
Solution Shaping, Domain & AI-Enabled Capabilities
• Translate business problems into data-driven or AI-enabled solution opportunities
• Identify and evaluate use cases based on feasibility, impact, and data availability
• Apply domain context to guide solution outputs, quality expectations, and controls
• Define high-level solution approaches, workflows, and decision frameworks
• Conduct Current state assessments and documentation and recommend AI enabled future state
• Apply domain understanding to improve accuracy, consistency, and relevance of AI-generated outputs
• Support development of phased implementation plans aligned to business priorities
• Define validation approaches, checkpoints, and human intervention points where required
• Review and validate solution outputs to ensure alignment with business expectations
Support adoption through clear documentation, training inputs, and feedback incorporation
• Participate in end-to-end delivery of AI-enabled consulting engagements—from proposal through final outputs
• Structure problem statements, define analytical approaches, and translate findings into actionable recommendations
• Analyze business processes and operational data to identify inefficiencies, root causes, and improvement opportunities
• Conduct stakeholder workshops to capture processes, pain points, controls, data touchpoints, and AI enablement areas
• Develop current- and future-state artifacts (process maps, SOPs, journey maps, RACI) aligned to AI-driven transformation
• Perform data analysis and work decomposition to quantify impact, benefits, and business case value
• Create executive-ready presentations, narratives, and deliverables for senior stakeholders
• Collaborate with cross-functional teams to validate insights, shape AI-driven solutions, and track emerging AI and industry trends
• Bachelor’s degree (preferably in Business Administration or related field)
• 1–3 years of experience in business analysis, consulting, analytics, or related roles
• Strong analytical thinking and structured problem-solving skills
• Experience in stakeholder interaction and requirement elicitation
• Proficiency in Excel, PowerPoint, and at least one visualization tool (Power BI / Tableau)
• Strong communication skills (written and verbal)
• Understanding of process improvement, data analytics, and digital transformation concepts
• Prior work experience and knowledge in the Insurance domain will be preferred
• Experience in working with AI tools and applications will be an advantage