Executive
EXL · Gurugram, Haryana · Full-time
Required Skills/Qualification:
• Graduate
• Travel certification/ Diploma is required
• Basic understanding of Travel domain is mandatory
• Knowledge of GDS is important
• Good communication skills
• Result oriented and self-driven
• Flexible to work in shifts as per client requirements
• Good on Multitasking and Time management.
• IATA/UFTAA/ will be an advantage
Role: -
• Responsible for booking/cancelling and amending air and hotel bookings made using Online portal/Offline bookings.
• The incumbent shall ensure compliance with SLA and other internal guidelines or policies relating to the business area he/she is going to handle and must be quality conscious.
• The incumbent would be required to consistently understand and exceed customer’s requirements whilst ensuring effective team- work at all times.
• The incumbent should be able to maintain high accuracy, productivity standards and should have high willingness to learn.
• The incumbent should have an eye for detail with high focus on quality and controls
Higher Education Diploma with 0 - 3 years of relevant experience