Executive

Must have working knowledge on GDS (any) Must have knowledge of working on GDS Must have knowledge of Refunds, Fares & pricing Travel certification is required. Must have knowledge of different fare and routing types Good communication skills Good Travel geographical knowledge Maintaining high accuracy, productivity standards and should have willingness to learn. Will have Interaction with clients through email for query resolution and should build and maintain good working Relationships with customers. Participate in process improvement initiatives, be flexible and change ready in a dynamic work environment. Data entry, Copying information from one screen/source to another Very low training ,ramp time(Between 0 to 5 days) Standard processing approach in almost all scenarios Very low AHT(Between 0 to 5 mins) for processing Higher Education Diploma with 0 - 2 years of relevant experience Required French Language expert