QA Project Manager

Area(s) of responsibility • Own and drive QA delivery for assigned application portfolios within the client program, ensuring quality, timeliness, and client satisfaction • Manage release cycles, test execution windows, and sign-off processes across multiple parallel workstreams • Track and report delivery metrics — defect density, automation coverage, execution progress, and SLA adherence — to program leadership and client stakeholders • Proactively identify delivery risks and drive mitigation without escalation dependency .Participate in client calls, QBRs, and governance forums with confidence and accountability • Define and govern the automation strategy for assigned scope — framework selection, coverage targets, and execution integration into CI/CD pipelines • Drive automation coverage expansion and reduction of manual regression dependency .Oversee script maintenance, auto-healing practices, and execution optimization • Evaluate and adopt new tools and approaches in line with program direction, including AI-assisted testing capabilities • Lead a team of Test Leads, Senior Test Engineers, and Test Engineers (cross location) • Conduct regular one-on-ones, performance reviews, and career conversations.Identify skill gaps and drive targeted upskilling and cross-skilling within the team • Foster a culture of accountability, quality ownership, and continuous improvement .Support talent retention through active engagement and recognition • Build and maintain strong working relationships with client and technical stakeholders .Translate client expectations into clear delivery commitments and manage them proactively • Communicate program status, risks, and achievements with clarity and credibility