Practice Director

Area(s) of responsibility JOB Description • 15+ years in Oracle CX domain, with at least 5+ years in Oracle CX cloud working as pre-sales or client-facing solution architecture roles. • Strong ability to design end-to-end CX architectures, data flows, and integration patterns. • Hands on experience in Oracle CX cloud products like Oracle Sales Cloud / CX Sales, Sales Planning & Forecasting, Incentive Compensation (OIC), Partner Relationship Management (PRM), Marketing & Engagement (Eloqua), Oracle Service Cloud, Field Service Cloud (OFSC), Oracle Commerce Cloud (OCC) • Experience building POCs, demo environments, and prototypes. • Experience in latest CX technologies like Chatbots, Digital Assistant, and AI-driven service flows etc. • Working knowledge of SaaS implementation methodology (Oracle Unified Method – OUM / True Cloud Method) • Experience of Oracle CPQ will be a plus • Good to have certifications Oracle CX • Good communication, interpersonal skill, and soft skills • Should Gather, analyze, internalize, and advocate for the customer requirements around their selling processes. • Prior EBS experience within last 5 years is nice to have. • Must be well versed in EBS solutioning and implementation • Should have exposure in migrating Oracle EBS to Fusion/Cloud.