Lead Assistant Manager - Executive Assistant
EXL · Chennai, Tamil Nadu · Full-time
Qualification:
• Graduate / Postgraduate (preferably Business Administration or related field)
• Graduation (from reputed Business schools preferred)
Communication Skill:
• Strong written (documentation) and oral communication skills
Working Hours:
• 40 hours per week as Full-time employee
• Shift time: 10:00 AM IST - 7:00 PM IST
• Weekends Off
Telecommuter/Internet requirements, if applicable:
High Speed internet connection at home, must be broadband
• Must understand and adhere with telecommuter policy.
1. Calendar & Scheduling
• Manage SVP’s calendar and align it with priorities
• Schedule meetings with internal teams, clients, and leadership
• Identify and resolve scheduling conflicts proactively
2. Communication Management
• Act as the main contact point for the SVP
• Draft and manage emails, presentations, and communication
• Prioritize incoming messages and highlight critical items
3. Meetings & Follow-ups
• Prepare agendas and meeting materials
• Record MOM with clear action items and owners
• Track and ensure timely closure of actions
4. Reporting & Documentation
• Prepare MIS reports, dashboards, and presentations
• Maintain organized and confidential records
• Support data analysis for leadership reviews
5. Travel & Expenses
• Handle travel bookings and itineraries
• Ensure policy compliance
• Track and process reimbursements
6. Business & Leadership Support
• Assist in planning, reviews, and strategic initiatives
• Provide quick data insights for decision-making
• Support client meetings, audits, and presentations
7. Administrative & Operational Support
• Manage daily admin tasks for the SVP
• Coordinate with departments for smooth execution
• Handle escalations and ensure resolution
8. Confidentiality
• Handle sensitive information securely
• Maintain professionalism and integrity
9. Events & Meetings
• Organize leadership meetings, town halls, and events
• Manage logistics and coordination end-to-end
10. Tracking & Accountability
• Track deliverables and action items
• Ensure ownership across teams
• Maintain trackers for visibility
Experience:
• Strong Written and Oral communication skill
• 5–8 years of experience in executive assistant / leadership support roles
• Experience supporting senior leadership (AVP/VP/SVP level preferred)
• MBA (preferred)
Skills and abilities:
• Stakeholder management and interpersonal skills
• High attention to detail and accuracy
• Advanced MS Office (Excel, PowerPoint, Outlook)
• Time management and multitasking ability
• Strong follow-up and accountability mindset