WorkboxIn

Lead Assistant Manager - Executive Assistant

EXL · Chennai, Tamil Nadu · Full-time

Qualification: • Graduate / Postgraduate (preferably Business Administration or related field) • Graduation (from reputed Business schools preferred) Communication Skill: • Strong written (documentation) and oral communication skills Working Hours: • 40 hours per week as Full-time employee • Shift time: 10:00 AM IST - 7:00 PM IST • Weekends Off Telecommuter/Internet requirements, if applicable: High Speed internet connection at home, must be broadband • Must understand and adhere with telecommuter policy. 1. Calendar & Scheduling • Manage SVP’s calendar and align it with priorities • Schedule meetings with internal teams, clients, and leadership • Identify and resolve scheduling conflicts proactively 2. Communication Management • Act as the main contact point for the SVP • Draft and manage emails, presentations, and communication • Prioritize incoming messages and highlight critical items 3. Meetings & Follow-ups • Prepare agendas and meeting materials • Record MOM with clear action items and owners • Track and ensure timely closure of actions 4. Reporting & Documentation • Prepare MIS reports, dashboards, and presentations • Maintain organized and confidential records • Support data analysis for leadership reviews 5. Travel & Expenses • Handle travel bookings and itineraries • Ensure policy compliance • Track and process reimbursements 6. Business & Leadership Support • Assist in planning, reviews, and strategic initiatives • Provide quick data insights for decision-making • Support client meetings, audits, and presentations 7. Administrative & Operational Support • Manage daily admin tasks for the SVP • Coordinate with departments for smooth execution • Handle escalations and ensure resolution 8. Confidentiality • Handle sensitive information securely • Maintain professionalism and integrity 9. Events & Meetings • Organize leadership meetings, town halls, and events • Manage logistics and coordination end-to-end 10. Tracking & Accountability • Track deliverables and action items • Ensure ownership across teams • Maintain trackers for visibility Experience: • Strong Written and Oral communication skill • 5–8 years of experience in executive assistant / leadership support roles • Experience supporting senior leadership (AVP/VP/SVP level preferred) • MBA (preferred) Skills and abilities: • Stakeholder management and interpersonal skills • High attention to detail and accuracy • Advanced MS Office (Excel, PowerPoint, Outlook) • Time management and multitasking ability • Strong follow-up and accountability mindset