Operations Team Member SUPPORT SERVICES 0227 1288 1058592

Job Summary Support end-to-end Credit Bureau Reporting activities by ensuring accurate and timely reporting to CICs, managing data quality, resolving record rejections, and supporting regulatory compliance. Key Responsibilities Bureau Reporting • Execute periodic bureau reporting as per regulatory and internal timelines. • Validate source data and ensure successful file submissions to bureaus. • Monitor bureau acknowledgements and reporting outcomes. Data Quality & Rejections • Review and analyze bureau record rejections. • Coordinate with Business, Operations and Technology teams for issue resolution. • Perform reconciliations and data validation checks to improve reporting accuracy. Compliance & Governance • Ensure adherence to RBI and CIC reporting guidelines. • Support internal and external audit requirements. • Maintain reporting MIS, trackers and process documentation. Process Improvement • Identify opportunities to enhance reporting quality and efficiency. • Support automation and regulatory change initiatives. Qualifications & Experience • Graduate in Commerce, Finance, Business Administration, IT, or related field. • 3-5 years of experience in Bureau Reporting, Credit Operations, Regulatory Reporting or Banking Operations. Skills Required • Strong analytical and problem-solving skills. • Good knowledge of Excel and data analysis. • Understanding of CIC reporting processes and RBI guidelines. • Effective communication and stakeholder management skills. • Attention to detail and ability to meet stringent timelines. Key Performance Indicators (KPIs) • Timely submission of bureau reports. • Reduction in bureau record rejections. • Timely closure of consumer disputes. • Compliance with regulatory and audit requirements. • Improvement in data quality metrics.