Assistant Manager
EXL · Bengaluru, Karnataka · Full-time
• Review of Drafts billing & Pre-Billings Invoices
• Lead a team of 4-5 staff to achieve agreed KPIs and maintain high standards of delivery
• Act as point of escalation to resolve any issues related to credit and collections
• Periodic review of AR reports to highlight deviations against company policies
• Identify training needs and arrange for training sessions to upskill team
• Adhere the timelines/ SLA built for the Process
• Co-ordinate with Billing leads/ Account team/ Business managers to complete monthly billing
• Creating Pre-bill invoices for clients as requested
• Review of Drafts billing & Pre-Billings Invoices
• Lead a team of 4-5 staff to achieve agreed KPIs and maintain high standards of delivery
• Act as point of escalation to resolve any issues related to credit and collections
• Periodic review of AR reports to highlight deviations against company policies
• Identify training needs and arrange for training sessions to upskill team
• Adhere the timelines/ SLA built for the Process
• Co-ordinate with Billing leads/ Account team/ Business managers to complete monthly billing
• Creating Pre-bill invoices for clients as requested
Commerce Bachelor Degree