WorkboxIn

Assistant Manager

EXL · Bengaluru, Karnataka · Full-time

• Review of Drafts billing & Pre-Billings Invoices • Lead a team of 4-5 staff to achieve agreed KPIs and maintain high standards of delivery • Act as point of escalation to resolve any issues related to credit and collections • Periodic review of AR reports to highlight deviations against company policies • Identify training needs and arrange for training sessions to upskill team • Adhere the timelines/ SLA built for the Process • Co-ordinate with Billing leads/ Account team/ Business managers to complete monthly billing • Creating Pre-bill invoices for clients as requested • Review of Drafts billing & Pre-Billings Invoices • Lead a team of 4-5 staff to achieve agreed KPIs and maintain high standards of delivery • Act as point of escalation to resolve any issues related to credit and collections • Periodic review of AR reports to highlight deviations against company policies • Identify training needs and arrange for training sessions to upskill team • Adhere the timelines/ SLA built for the Process • Co-ordinate with Billing leads/ Account team/ Business managers to complete monthly billing • Creating Pre-bill invoices for clients as requested Commerce Bachelor Degree