Project Manager, Payments Operations - Associate

Elevate your career as a highly motivated Project Manager II to join our Payments Operations team, supporting strategic initiatives, business governance, operational transformation, and performance management across a global organization. As a Project Manager II in our Payments Operations team, you will support strategic initiatives, business governance, operational transformation, and performance management across a global organization. Job responsibilities • Drive delivery of strategic programs and cross-functional projects across Payments Operations. • Manage project plans, governance routines, milestones, risks, dependencies, and stakeholder communications. • Develop executive presentations, business reviews, scorecards, and management reports for senior leadership, • Build dashboards and performance reporting to drive data-driven decision making. • Analyze operational data to identify trends, risks, and opportunities for improvement. • Partner with Operations, Product, Technology, Risk, Compliance, and Finance teams to execute strategic priorities. • Drive operational excellence initiatives focused on process improvement, automation, and simplification. • Support transformation efforts involving Data Analytics, Digital Transformation, Intelligent Automation, and Artificial Intelligence. • Prepare materials for leadership forums, governance meetings, and executive reviews. • Ensure all projects are completed in accordance with all Risk, Control, and other relevant firm-wide guidelines, maintaining our control environment. Required qualifications, capabilities, and skills • Proven expertise in managing or leading complex projects or programs from inception to execution, demonstrated through 7+ years of experience or equivalent. • Demonstrated ability to apply advanced analytical, technical, and problem-solving skills in a project management context. • Proficiency in using software applications, digital platforms, and other technological tools to solve problems, improve processes, and effectively communicate and collaborate with clients and stakeholders. • Advanced Microsoft PowerPoint skills with the ability to create executive-ready presentations and leadership communications. • Advanced Microsoft Excel skills, including data analysis, dashboard creation, Pivot Tables, Power Query, and reporting automation. • Strong analytical, problem-solving, and stakeholder management capabilities. • Excellent verbal and written communication skills. • Ability to manage multiple priorities and deliver results in a fast-paced environment. • Experience in Payments Operations, Transaction Banking, Treasury Services, Financial Services, Project Management, or Business Management. Preferred qualifications, capabilities, and skills • Experience within Global Payments, Cash Management, Treasury Services, or Wholesale Banking Operations. • Hands-on experience with analytics and visualization tools such as Tableau, Alteryx, Power BI, or Qlik. • Experience creating dashboards, automating reporting processes, and developing management information solutions. • Exposure to Digital Transformation, AI, Intelligent Automation, or Operational Excellence initiatives. • Professional certification such as PMP, Agile, Lean Six Sigma, or equivalent. Key Skills: Project & Program Management, Executive Presentation Development, Advanced Excel & Data Analytics, Tableau / Power BI Dashboarding, Alteryx Workflow Automation, Stakeholder Management, Business Governance, Process Improvement, Operational Excellence, Data Storytelling & Visualization. Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.