Manager

• Review the Insurance Premium tax and Withholding Tax Returns, support the team members in query resolution. • Review of monthly, quarterly and annual tax estimates, municipal returns, GFA & business licenses • Review of monthly account reconciliations. • Assist team to perform Research on the open items and resolve them in timely manner. • Assist team to prepare internal reports, perform Audits and report deficiencies to onshore team. • Support to onshore team with tax audits as they arise • Reporting team’s performance, escalation handling, clarifying concerns and seeking feedback and support. • Co-ordinate with Onshore partners for training, resolving complex issues, seeking advice etc. Prepare MBR/QBR’s and report to onshore partners. • Primary Internal Interactions • AM/LAM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. • Team members for the purpose of seeking co-operation & clarification on process-related matters & providing assistance and support when required • QCA for the purpose of feedback and audit • Primary External Interactions • Client trainers, SMEs and Operations for the purpose of developing and updating training curriculum, provide feedback on training and discussing specific action plans. • Escalation teams at the client end for the purpose of seeking clarifications & answering queries. • Review the Insurance Premium tax and Withholding Tax Returns, support the team members in query resolution. • Review of monthly, quarterly and annual tax estimates, municipal returns, GFA & business licenses • Review of monthly account reconciliations. • Assist team to perform Research on the open items and resolve them in timely manner. • Assist team to prepare internal reports, perform Audits and report deficiencies to onshore team. • Support to onshore team with tax audits as they arise • Reporting team’s performance, escalation handling, clarifying concerns and seeking feedback and support. • Co-ordinate with Onshore partners for training, resolving complex issues, seeking advice etc. Prepare MBR/QBR’s and report to onshore partners. • Primary Internal Interactions • AM/LAM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. • Team members for the purpose of seeking co-operation & clarification on process-related matters & providing assistance and support when required • QCA for the purpose of feedback and audit • Primary External Interactions • Client trainers, SMEs and Operations for the purpose of developing and updating training curriculum, provide feedback on training and discussing specific action plans. • Escalation teams at the client end for the purpose of seeking clarifications & answering queries. • Advanced skills in MS Office, MS Excel, MS Word • Accounting System or ERP, Web based applications • Tax tools (Premium pro, Optins) Vertex, Workday, Blackline • Knowledge of tax websites for payments • Understanding of Withholding tax, VAT & IPT • Knowledge of Tax payments and State Notice management • Logical data analysis to understand trends • VAT/WHT/IPT Tax account reconciliations, comparing tax liabilities to tax payments • Process flows, Documentation and preparation of SOPs • Ability to work with client independently • Ability to drive conversation related Internal and external tax audits • Excellent oral/written communication skills, presentation skills- MANDATORY • Excellent organization and time management skills • Excellent analytical skills and competent at logical reasoning • Must be a self-starter, detail oriented with the ability to meet deadlines under pressure • Able to prioritize multiple activities and projects • Self-disciplined and result oriented • Demonstrate attention to detail in a fast-paced work environment – especially during processing • Ability to multi task • Ability to work effectively as part of a team • Commitment and drive for results • Strong analytical skills • Ability to understand and question established process guidelines in order to bring about possible process improvements • Efficiently managing onshore stakeholders • Must be a graduate with at least 15 years of formal education in any stream with relevant experience in the technical areas listed on this JD. • B.Com / M.Com / bachelor’s degree in finance or accounting is required. Indirect tax experience is necessary.