WorkboxIn

Senior Executive

EXL · Pune, Maharashtra · Full-time

• Strong hands-on experience with DevOps and CI/CD tools, including Terraform, Jenkins, and AWS CodePipeline, with the ability to create and modify infrastructure code. • Hands-on experience with AWS services, including Amazon API Gateway, Amazon EKS, Amazon RDS, Amazon EC2, Amazon ElastiCache, Amazon OpenSearch Service, Amazon S3, and Amazon VPC. • Experience with Amazon CloudWatch, Dynatrace, and Splunk for monitoring and observability. • Experience in production monitoring, deployment support, incident management, troubleshooting, and root cause analysis. Roles & Responsibilities • Develop, maintain, and modify Terraform code for AWS infrastructure and services. • Build and support CI/CD pipelines using Jenkins and AWS CodePipeline. • Manage application and infrastructure deployments across environments. • Provide L2 production support, including monitoring, incident management, troubleshooting, and root cause analysis. • Resolve production issues and make required code changes in supporting services. • Monitor application and infrastructure health using CloudWatch, Dynatrace, and Splunk. • Support the hybrid deployment model where applications run on AWS while execution remains on the Mastercard side. • Provide support during the assigned shift to cover Vancouver and US business hours. Bachelorette Degree in IT/Computer Engineering or similar field with 3 to 5 years of relevant experience.