Senior Executive

licensing elements and requirements • Coordinates with a sales / producers and ensures that producers remain licensed in accordance with the client and state regulations and procedure • Translates and interprets state regulations and informs producers of licensing requirements • Establishes and maintains files/database reflecting licensing status • Ensures accuracy of work and reconciles various problems/discrepancies with full responsibility for resolution • Provides internal and external customer service regarding inquires and providing information • Offers recommendation to enhance systems applications, work flow and/or operating procedures • Clear current outstanding items considering procedures and flows documented in Desktop Procedures (DTPs) • Interact with dedicated client resources through e-mails on process related matters • Ensure that assigned targets in accordance with SLA metrics are met • Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics licensing elements and requirements • Coordinates with a sales / producers and ensures that producers remain licensed in accordance with the client and state regulations and procedure • Translates and interprets state regulations and informs producers of licensing requirements • Establishes and maintains files/database reflecting licensing status • Ensures accuracy of work and reconciles various problems/discrepancies with full responsibility for resolution • Provides internal and external customer service regarding inquires and providing information • Offers recommendation to enhance systems applications, work flow and/or operating procedures • Clear current outstanding items considering procedures and flows documented in Desktop Procedures (DTPs) • Interact with dedicated client resources through e-mails on process related matters • Ensure that assigned targets in accordance with SLA metrics are met • Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics licensing elements and requirements • Coordinates with a sales / producers and ensures that producers remain licensed in accordance with the client and state regulations and procedure • Translates and interprets state regulations and informs producers of licensing requirements • Establishes and maintains files/database reflecting licensing status • Ensures accuracy of work and reconciles various problems/discrepancies with full responsibility for resolution • Provides internal and external customer service regarding inquires and providing information • Offers recommendation to enhance systems applications, work flow and/or operating procedures • Clear current outstanding items considering procedures and flows documented in Desktop Procedures (DTPs) • Interact with dedicated client resources through e-mails on process related matters • Ensure that assigned targets in accordance with SLA metrics are met • Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics