Senior Executive

• Ensure all invoices and credit notes are produced in a timely fashion in line with SLA’s • Ensure all billing and collections are managed effectively and customer notes updated on the collections dash-board • Update customer collections strategy – send monthly dunning information and keep accurate records of disputed invoices at site level. • Create receipts from the bank statement and invoice daily • Ensure receipts are posted to the correct customer accounts • Allocate payments to the correct invoices • Ensure the AR mailbox is managed and that all email queries are responded within SLA • Ensure all adjustments/write offs are processed in fusion in a timely accurate manner. • Register refunds daily with AR mailbox and on the refunds log • Ensure all invoices and credit notes are produced in a timely fashion in line with SLA’s • Ensure all billing and collections are managed effectively and customer notes updated on the collections dash-board • Update customer collections strategy – send monthly dunning information and keep accurate records of disputed invoices at site level. • Create receipts from the bank statement and invoice daily • Ensure receipts are posted to the correct customer accounts • Allocate payments to the correct invoices • Ensure the AR mailbox is managed and that all email queries are responded within SLA • Ensure all adjustments/write offs are processed in fusion in a timely accurate manner. • Register refunds daily with AR mailbox and on the refunds log Bachelor Degree or Post Graduate Degree 1 - 3 years