WorkboxIn

Business Analyst

EXL · Gurugram, Haryana · Full-time

Own the requirements-to-acceptance chain for the Entity Hub. This is a combined role: define what “correct” means for entity resolution and graph outputs, then prove it through structured testing. The position is pivotal because milestone payments are released against acceptance criteria — this role writes them, traces them and validates against them. • Requirements & traceability — elicit, document and baseline functional and data requirements across ingestion, canonical model, entity resolution and graph serving; maintain a Requirement Traceability Matrix (RTM) from requirement through to test evidence. • Acceptance criteria ownership — translate SOW stage acceptance criteria into testable, measurable conditions; secure WK agreement on match-quality measures (precision/recall) and NLQ scenarios before build begins. • Test strategy & planning — define the overall test strategy, quality gates, entry/exit criteria and test data approach for each milestone. • Data quality validation — design and execute tests for data completeness, accuracy, transformation logic, standardization rules and identifier-spine integrity across all six sources. • Entity resolution validation — build and curate labelled/golden validation samples; evaluate match precision, recall and false-positive rates; validate clustering and Golden Record survivorship logic. • Graph validation — test node and edge accuracy, source traceability, and multi-hop traversal scenarios against expected paths. • Human-in-the-loop coordination — operate and coordinate the SME review workflow, manage the review queue, capture reviewer decisions and feed them back as training/tuning input. • Defect management — log, triage and track defects with reproducible steps; drive root-cause analysis on data discrepancies; maintain severity classification and closure evidence. • UAT & sign-off — plan and coordinate user acceptance testing with WK SMEs; assemble milestone acceptance packs and secure written sign-off within the agreed review window. Required Skills & Experience Skill Area Specific Requirements Business Analysis Requirements elicitation, user stories, functional specifications, RTM, data dictionaries, source-to-target mapping documentation QA / Testing Test strategy, test planning, test case design, regression suites, UAT coordination, defect lifecycle management Data Testing Advanced SQL for reconciliation, source-to-target validation, aggregation and business-rule testing, data integrity and constraint checks Platform Microsoft Fabric (Lakehouse, Delta tables, pipelines), OneLake, SQL analytics endpoints Domain (advantageous) Entity/master data concepts, match precision & recall, data quality dimensions, corporate hierarchy and ownership data Tools Test management platforms (QTest/Jira/ADO), Excel, Postman for API validation, Power BI for validation reporting Soft Skills Client-facing communication, stakeholder facilitation, precision in written acceptance language, structured escalation • 6+ years combined Business Analysis and QA experience on data platform or data warehouse programmes • Demonstrable experience writing acceptance criteria that were used for formal client sign-off • Strong SQL — able to independently write reconciliation and validation queries • Experience maintaining a Requirement Traceability Matrix on a regulated or enterprise client engagement • Experience coordinating UAT with external client stakeholders Nice-to-Have • Exposure to entity resolution, MDM or data-matching projects • Familiarity with Microsoft Fabric or Azure data services • Understanding of graph data structures (nodes, edges, traversal) • Experience with statistical quality measures (precision, recall, F1) Key Deliverables Owned • Requirement Traceability Matrix (RTM) • Test Strategy, Test Plans, Test Scenarios and Test Cases • Entity resolution evaluation results and match-quality reports • Node/edge accuracy validation evidence • Defect log, RCA reports and closure evidence • UAT sign-off and milestone acceptance packs Dual Role / Complementary Skills This is already a deliberate dual role (BA + QA). The pairing is intentional: the person who defines acceptance criteria is best placed to test against them, creating a tight traceability loop and removing hand-off ambiguity. Complementary overflow: this role can absorb a portion of project-coordination and documentation work alongside the Project Manager (who is at 75% FTE).