Exp Cust Exp Professional

Job Description: Commercial Responsibilities: Responsible for end-to-end commercial activities done as part of Order-To-Cash process: i.e. validation and booking of affiliate orders, transfer pricing review, providing status updates, raising commercial invoices, billing master sheet update, reconciliation with hours / expenses / order, strong alignment with all relevant internal functions as part of the end-to-end customer experience. • Raising commercial invoices for GES business. • Review of revenue generation v/s pulse on weekly basis • Updating master sheet to review total revenue & outstanding dues • Creating and keeping regular updates of GES commercial MIS data files. • Minimizing AR by taking initiatives to effectively reduce outstanding receivables. • Perform operational performance reviews with the internal stakeholders, supports improvement plan, invoice automation, work pack description, etc. • Taking accountability for the entire process from project initiation through to revenue generation, ensuring accuracy and compliance at every stage. • Stay connected with the business team to quickly solve any problems related to commercial issues. • Timely resolution of audit queries (internal & external) • Internal controls and compliances to SEZ, EDPMS, RBI, STPI requirements • Develop control mechanism to review performance of auto-billing set-up, build checks to ensure accuracy and completeness of billing Your role will also include overseeing, supervising and reviewing tasks performed by team members to ensure effective execution of work; managing end‑to‑end processes and projects for both internal and external clients with responsibility for timely and accurate delivery; issuing clear instructions and directions to team members on tasks to be performed; and mentoring and guiding junior colleagues to support their skill development, professional growth, and overall success.” Qualification: Commerce graduate with +3 years of experience; MCom / MBA in commercial, order management, finance or supply chain domains. Strong knowledge of Business Finance or Commercial. Hands on practical experience on SAP and MS Excel is a must. Personal characteristics: • Strong written & oral professional communication skills • Good analytical skills demonstrating knowledge and experience in supporting the business • Customer oriented to effectively support the organization • Ability to identify & resolve business problems with a sense of urgency • Team player with ability to work in a cross functional environment • Highly interested in process improvements & bringing value add to the business • Ability to adapt & adjust to a changing environment • Capability to analyze data as well as present a precise clear picture Location – Hadapsar, India Working Model – Hybrid (4 days in office, 1 day work from home)