WorkboxIn

Senior Associate - Subject Matter Expert

EXL · Pune, Maharashtra · Full-time

We are seeking a candidate with strong knowledge of the Lloyd's of London Insurance Market and hands-on experience in Premium Booking and Endorsement Processing. The candidate will be responsible for accurate premium processing, interpreting insurance documentation, and supporting team knowledge calibration and audit activities. • Strong experience in UK Lloyd's / London Market Insurance operations. • Extensive knowledge of Unallocated Cash Investigation, Cash Matching, Reconciliation, and Credit Control processes. • Ability to independently handle complex investigations and ageing cash items. • Experience in team support, query resolution, and SME responsibilities. • Proven experience in cross-training, knowledge transfer, and mentoring team members. • Strong analytical, problem-solving, and stakeholder management skills. • Excellent communication and client-facing abilities. • Experience with London Market systems and insurance operations. Graduation London market certification candidate will be preferred